Welcome to NepalGrocer. By using our website, services, and purchasing products, you agree to be bound by the following Terms of Service. Please read these terms carefully, as they outline your rights and obligations when using our services. We reserve the right to change or modify these terms at any time without prior notice. Your continued use of our website and services constitutes acceptance of any changes to these terms.
Account Registration: To access certain features of our website and make purchases, you may be required to create an account. By creating an account, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
Order Fulfillment and Substitutions: At NepalGrocer, we are committed to ensuring the availability and timely delivery of the products you order. However, there may be occasions when an ordered item is not available at the time of fulfillment. In such instances, we reserve the right to substitute the unavailable item with a similar product of equal or greater value or to provide a larger quantity of the same product, at no additional cost to you. This policy is aimed at maintaining the overall value and satisfaction of your purchase while acknowledging the dynamic nature of our inventory. By placing an order with us, you agree to accept such substitutions as part of our commitment to providing exceptional customer service.
Privacy: Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Intellectual Property: All content on this website, including but not limited to text, images, logos, graphics, and design, is the property of NepalGrocer and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or publicly display any content from this website without the prior written permission of NepalGrocer.
Prohibited Uses: You may use our website and services only for lawful purposes and in accordance with these Terms of Service. You agree not to use our website or services in any way that: Violates any applicable federal, state, local, or international law or regulation; Infringes upon the rights of any third party, including but not limited to copyright, trademark, privacy, or other personal or proprietary rights; Is fraudulent, false, misleading, or deceptive; Harasses, threatens, or otherwise discriminates against any individual or group; Introduces any viruses, malware, or other harmful materials to our website or services; Interferes with or disrupts the operation of our website or services.
Purchases and Payment: By making a purchase on our website, you agree to provide a valid payment method. You represent and warrant that you have the legal right to use any payment method provided. We reserve the right to cancel any order if payment is not received or if we suspect fraud.
Shipping and Delivery: Please review our Shipping and Delivery policy for information on shipping costs, delivery times, and other relevant details.
Returns and Refunds: Please review our Refund Policy for information on our return and refund process, as well as eligibility requirements.
Termination: We reserve the right to terminate your account and access to our website and services at any time, without notice or liability, for any reason, including but not limited to a breach of these Terms of Service.
Disclaimer of Warranties: Our website and services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We make no warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of our website and services.
Limitation of Liability: In no event shall NepalGrocer, its affiliates, employees, agents, or suppliers be liable for any damages, including but not limited to direct, indirect, incidental, special, or consequential damages, arising out of or in connection with your use of our website or services or any content on our website.
Governing Law: These Terms of Service and any disputes arising out of or in connection with these terms shall be governed by and construed in accordance with the Australian Business laws.